Understanding influence of supply chain relationships in retail channels on risk management

The purpose of the study lies in explaining and measuring Supply Chain relationships their effect on supply chain resilience performance retail/service organizations. is also empirically while employing commitment–trust theory. empirical research uses 144 responses, which were collected through use survey methods from retail firms. questionnaire was adapted various published sources. Purposive sampling used as technique for data collection. Hypotheses analyzed by using structural equation modeling. findings indicate that significantly influence performance. SC agility found significant enabler Resilience. Cooperation plays a vital role enhancing agility, resilience, Resilience shows insignificant impact integration share cooperation. Retail managers need to create transparent atmosphere where all partners can exchange formal informal messages provide opportunities such platforms enable them risk management-related expertise strengthen productive relationships. Organizations should promote long-lasting continuity operations. unique its contribution toward well management domain contributing sector it one first studies evaluate relational exchanges perspective retailers developing nation. tries meet meaningful gaps existent literature.